Sunday, January 2, 2011

Hotmail turns into cold mail for some

If you are one of the 360-million people who use MSN for your e-mail, best to go and check your account. MSN is facing a barrage of complaints from Hotmail users who claim emails have been deleted from their accounts.  Many users have posted complaints on Microsoft's online forum that all of their messages have disappeared. Others complain that the majority of the e-mail in their inboxes was sent to their deleted mail folders instead. It is not known yet how many account holders are affected.

Windows Live support technicians have said in numerous threads that the Hotmail team is aware of the problem and working on a fix. ‘At this point it appears to be a limited issue, and Microsoft is working with individual users who are impacted. We apologise for any inconvenience to our customers,' according to Microsoft. No word on what may have caused the glitch.

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